HeroUP Contact & Customer Support
Fast and Reliable Support for Your HeroUP Order
At HeroUP, customer satisfaction comes first. If you need help with your HeroUP order, product details, shipping updates, or post-purchase support, our dedicated customer service team is ready to assist you quickly and professionally.
How to Contact HeroUP Support
📞 Phone Support
Speak directly with a HeroUP customer support specialist for immediate assistance.
Phone: +1 (877) 286-4137
Business Hours (EST):
Monday – Friday: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed
📧 Email Assistance
You can also contact HeroUP support by email at any time.
Email: support@HeroUPoficial.com
Response time is typically within 24 hours.
Official Mailing Address
Neo Nature
PO BOX 90129
Lakeland, FL 33804
United States
What HeroUP Customer Service Can Help With
Our experienced team provides complete support for:
- HeroUP product information and usage guidance
- Order confirmation, shipping status, and tracking details
- Returns and refunds under the 180-day money-back guarantee
- Billing or payment questions
- After-purchase assistance
180-Day Money-Back Guarantee
Every HeroUP purchase is protected by a 180-day risk-free money-back guarantee. If you are not satisfied for any reason, simply contact our support team. We will guide you through a simple and hassle-free return process.
Your satisfaction and confidence in HeroUP are always our priority.

